Oakland County, Michigan shares notification service with local cities (Government Technology – 9 November 2009)

An article about how a county in Michigan is sharing an online government with all of its cities for free is in Government Technology magazine. Excerpt: When the H1N1 "swine" flu epidemic broke loose in late April 2009, Americans clamored

RFID helps Florida State Attorney track case files (Government Technology – August 2008)

( An article about the way a Florida State Attorney’s office is using RFID to tackle case file management appears in the August 2008 issue of Government Technology magazine. Excerpt: In the Florida Office of the State Attorney’s 15th Judicial

School tracking system helps New Mexico gauge school performance (Government Technology – March 2008)

An article on New Mexico’s statewide student performance accountability system appears in the March 2008 issue of Government Technology magazine. Excerpt: A focal point requirement of the 2002 No Child Left Behind Act (NCLB), federal legislation aimed at improving U.S.

Shaping Web Usability: Interaction Design in Context

In 2002, I co-authored a chapter on wireless devices for Albert Badre’s book Shaping Web Usability:  Interaction Design in Context.  This is a fantastic resource for information architects, user interface designers, and usability practioners.  You can read an excerpt of